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No matter your question or inquiry, MediSure Canada is here to help. Learn more about our products, speak with a customer service agent or access information to help yourself or others take a better approach to diabetes management.
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You can get in touch with a member of our team through our online or phone support platforms listed below.
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Product Documentation
MediSure Empower Glucometer Software
Use the following Software to upload your test results to your Windows Computer. This will allow you to keep track of your long term test results as well as share them with Health Care Professionals via the data export function.
MediSure Empower Glucometer Documentation
All the Medisure Empower Glucometer product documentation has been provided in electronic format for download as an alternative to the printed format which accompanies the product.
MediSure Meter Documentation
All the MediSure Meter product documentation has been provided in electronic format for download as an alternative to the printed format which accompanies the product.
Data Management Software
Use the following Software to upload your test results to your Windows Computer. This will allow you to keep track of your long term test results as well as share them with Health Care Professionals via the data export function.
Note – a USB to Serial Mini cable is required to connect the Medisure Blood Glucose Meter to your computer.
Registered Medisure Users are eligible for a free cable. Simply email us at freecable@medisure.ca with your name, address and the serial number of your meter. We will send you a cable free of charge.
Multi-User Meter Documentation
All the MediSure product documentation has been provided in electronic format for download as an alternative to the printed format which accompanies the product.

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