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We Are Here To Help.

No matter your question or inquiry, MediSure Canada is here to help. Learn more about our products, speak with a customer service agent or access information to help yourself or others take a better approach to diabetes management.

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You can get in touch with a member of our team through our online or phone support platforms listed below.

Register your Meter today!

Register your Medisure Meter online for a Lifetime Warranty.

Product Documentation

MediSure Empower Glucometer Software

Use the following Software to upload your test results to your Windows Computer. This will allow you to keep track of your long term test results as well as share them with Health Care Professionals via the data export function.

MediSure Empower Glucometer Documentation

All the Medisure Empower Glucometer product documentation has been provided in electronic format for download as an alternative to the printed format which accompanies the product.

MediSure Meter Documentation

All the MediSure Meter product documentation has been provided in electronic format for download as an alternative to the printed format which accompanies the product.

Data Management Software

Use the following Software to upload your test results to your Windows Computer. This will allow you to keep track of your long term test results as well as share them with Health Care Professionals via the data export function.

Note – a USB to Serial Mini cable is required to connect the Medisure Blood Glucose Meter to your computer.

Registered Medisure Users are eligible for a free cable. Simply email us at freecable@medisure.ca with your name, address and the serial number of your meter. We will send you a cable free of charge.

Multi-User Meter Documentation

All the MediSure product documentation has been provided in electronic format for download as an alternative to the printed format which accompanies the product.

Subscribe Monthly And Enjoy The Benefits of the Medisure Advantage Pass!

Get your packaged shipped right to your door, or office on your schedule. Want your test strips every other Monday? Or maybe you just want them every long weekend Friday? We got you covered! Subscribing is easy, choose your billing plan for our Advantage Pass, and Holders will receive 10% off all purchases across our online store!

Cindy Visser
Cindy Visser
2022-09-19
Not so thrilled as to the tiny directions and no link to video's for people who are new to using this system. The printed directions do not have correct wording and the pictures are too tiny to actually see. Give us user video's!!!!
J C
J C
2022-08-23
Love mario and his volcanoes
Charbel Sayeh
Charbel Sayeh
2022-08-23
Great product, great price!
Jen T.
Jen T.
2022-07-01
Changed my dad’s glucose monitor to the Medisure one. He was so happy! He didn’t know that pricking could be virtually pain free! Highly recommend!
Bruce Green
Bruce Green
2022-03-30
GREAT PRODUCTS AND EXCELLENT SERVICE. THANKS MediSure.
Natalie Teal
Natalie Teal
2022-03-29
My son loves the genteel lancer and medisure lancettes. It was quick shipping and good quality.
Skilled Jobs
Skilled Jobs
2022-02-18
Very good company and staff. I had some issues with my order and I contacted them. Lady explained that they were out of order on one item and they will ship that in a day. They shipped that fast. I was surprised that one of the higher management person also emailed me and apologies about the order delay. These things happen and due to COVID things are short, and they instead of waiting shipped the required stuff and then in second shipping send the missing item. I am very happy with the after sale service. Products I am using for few days no issues.

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Someone from our team will respond to your inquiry within 24 hours